Terms and Conditions for the online store

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOUR PURCHASES.

Terms and conditions:
The following terms and conditions govern your use of this Site and the purchase of products by you through this Site. By using this Site, placing an order with us, you are indicating your acceptance of the following terms and conditions (the "Terms and Conditions"). The Terms and Conditions shall supplement any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this Site and these Terms and Conditions at any time.
 
Order Acceptance Policy:
Payment within Malaysia shall be made using direct bank transfer. For international purchase, payment shall be made via PayPal with the links provided.
 
Returns and money back guarantee:
There can be no money back guarantee for online purchase. If you take delivery of a package from us and the contents have been damaged in transit, we will exchange the damaged items without charge to you provided you return the damaged item(s) to us within 5 days of taking delivery. For support and enquiries on return, please email us at kulimkia@gmail.com
Delivery occurs when the items are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Ownership of items purchased does not pass to you until payment is received by us in full.
We will deliver according to the full delivery address provided by you during purchase and there can be no refund or replacement if we are unable to deliver to you due to bad or wrong address provided by you.
 
Customs Duties:
If you order for delivery outside of Malaysia, items may be subject to import duties and tax. These are levied once the items reach the specific destination. You will be responsible for any such import duties and taxes. We have no control over these charges and cannot predict what or how much they may be. Customs policies vary widely from country to country, so you should contact your local customs officer for further information. Please note that for items you order through our Website you are considered the importer of record and must comply with all laws and regulations of the country in which the items are to be delivered. Please note that cross-border deliveries are subject to opening and inspection by customs authorities.
 
Availability of Items and Substitution:
We accept orders for items subject to availability. If for any reason the items you ordered are no longer available, we will contact you using the contact details you supplied when placing your order and either offer you an alternative item of equivalent quality and price if this is possible; or cancel the item from your order and give you a full refund in respect of that item.
 
Privacy and Communications:
When you place your order, we collect certain personal and transactional information (e.g. name, address, email address, credit/debit card details). For details on how we use this information, please read our Privacy Statement.
To fulfill our obligations to you under these On-line Shopping Terms and Conditions we communicate with you by e-mail and by posting notices on the Website. You agree to receive communications from us electronically and that electronic communications will satisfy any legal requirement for communications be in writing.

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