Introduction   Operation Flow   Payment Process   Who is this service for?   Why choose us?   Weight Guide   Price   Be our agent   HOME   Contact Us   About Us   Track your shipment	We offer quality and reliable shipping services within Peninsular Malaysia. Our vast experience in dealing with the best courier service providers enable us to filter and put into action the industry's best practices. If you need to send or pickup shipments within Peninsular Malaysia, we are able to provide the best consultation and advice, together with our shipping services. We like to keep it simple, and this is how simple the whole process is.   The below guide will explain the whole pickup up till delivery process. Shipper make initial contact by emailing or filling up our online form.   We will then obtain below information which are mandatory: 1. Weight of shipment (actual or estimate) 2. Dimension of the box in centimeter (cm) e.g. 20cm(l) x 20cm(w) x 20cm(h) 3. Content of shipment 4. Value of item 5. How the item(s) is packed 6. Pickup location and time/date 7. Delivery address and time/date 8. Full contact details of shipper 9. Full contact details of receiver 10. Picture of the shipment via email   If accepted: 1. We will quote price based on the chargeable weight, either ACTUAL or VOLUMETRIC. 2. There will be additional deposit of 50% from the price quoted as deposit. - E.g. RM30 is the price. This means total price to pay is RM30 +50% = RM45 - Deposit will be refunded once shipment is moved out with confirmed chargeable weight - Any differences will be deducted or added when balance is refunded. - Timeline of refund will be within 1 working day after shipment move out - Must obtain full bank details of shipper for refund purpose 3. Confirm shipment date 4. Prepare airwaybill (airwaybill is the document which is needed to be attached to your shipment) 5. Send airwaybill to shipper via email   Shipper will then: 1. Print out airwaybill 2. Paste on carton box/boxes 3. Inform back to us on the shipment status and confirm a pickup day   Upon getting the confirmation: 1. We will then arrange for pickup day   Upon pickup: 1. We will then check the shipment details a. Weight b. Dimension 2. We will then send feedback to customer on pickup details (attach proof of details from service provider website) 3. Work on refund back to you, if any.   Shipment tracking: We will update back to you on the movement status, which is based on delivered time/day. This will be done by SMS and email.   We offer quality service for a reasonable price. Please contact us using this form for easier communication. Alternatively, you can email us at kulimkia@gmail.com